privacy policy
Effective Date: August 1, 2025
1000 Islands Leadership Consulting (“Company,” “we,” “us,” or “our”) operates https://www.1000islandsleadership.com/ (the “Site”). This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our Site or engage with our coaching, consulting, workshops, and services.
By using the Site, you agree to the practices described in this policy.
Information We Collect
Information You Provide
We collect personal information you voluntarily provide when you:
• Subscribe to emails or newsletters
• Download resources or guides
• Schedule coaching or consulting sessions
• Purchase products or services
• Contact us through website forms or email
Information collected may include:
• Name
• Email address
• Phone number
• Billing information
• Information relevant to coaching or consulting services
• Any information you choose to provide
Information Collected Automatically
When you visit the Site, certain information is collected automatically through analytics tools, including:
• IP address
• Browser and device information
• Pages visited and time spent on the Site
• Referring website information
This data helps us understand how visitors use the Site and how we can improve it.
How We Use Your Information
We use personal information to:
• Deliver coaching, consulting, and services you request
• Process payments and transactions
• Provide scheduling and appointment services
• Send newsletters and updates when you opt in
• Improve website functionality and services
• Respond to inquiries and support requests
• Meet legal obligations
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Scheduling Services
Appointments and scheduling are managed through Acuity Scheduling (Squarespace). When you schedule a session, your contact information and appointment details are processed through that platform according to their privacy practices.
Payment Processing
Payments are processed securely through Stripe. We do not store full credit card or payment information on our servers. Stripe processes payment information in accordance with its own privacy and security policies.
Email Marketing
Email communications and newsletters are managed through Flodesk. When you subscribe or download resources, your contact information is stored and processed by Flodesk so we can deliver requested communications and updates.
You may unsubscribe at any time.
Analytics and Cookies
We use Google Analytics and cookies to analyze website traffic and improve visitor experience. Cookies help us understand how users interact with the Site.
You can disable cookies through your browser settings, although doing so may limit certain features of the Site.
When required, visitors may be shown a cookie consent notice.
Third-Party Services
We share information only with service providers necessary to operate our business, including:
• Squarespace and Acuity Scheduling
• Stripe payment processing
• Flodesk email services
• Google Analytics
We do not sell personal information.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no method of online transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary for business or legal purposes. You may request deletion of your information where legally permitted.
Privacy Rights (EEA, UK, and California Residents)
Depending on your location, you may have rights to:
• Access personal data we hold about you
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent for marketing communications
To exercise privacy rights, contact us using the information below.
We do not sell personal data and will not discriminate against users who exercise privacy rights.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
Contact Information
For privacy questions or requests, contact:
1000 Islands Leadership Consulting
Email: software@1000islandsleadership.com
Mailing Address: 84 King St W, Suite 201b, Brockville, ON K6V 3P9, Canada